Global Learning Programme

CPD FAQs

How long will it take for my course to be approved?

New courses will be approved within three weeks of you submitting both the online and Word submission forms. Duplicated courses will be approved within two weeks of you submitting the online submission form.

If your course is approved, it will be included on the website without you being notified.

Will I receive feedback if my course is not approved?

Yes, we will let you know why your course was not approved.

Can I make changes to my course once it has been approved?

Yes, changes are allowed. Changes must be made at least five days before an event is due to take place. If you make changes to an event, you must update the website and inform participants as soon as the changes are made. If there are exceptional circumstances and you need to make changes fewer than five days before an event, then you must offer GLP participants the opportunity to attend training on another day.

If you do make changes please email cpd@think-global.org.uk notifying them of the course ID.

Can providers advertise their training outside the GLP website?

Yes, this is fine. Once your course is approved it will have its own URL on the calendar that can be copied and used in promotional materials.

If we run the same CPD course again, will we need to re-submit it for approval?

No, if the course remains exactly the same you will not have to re-submit the word submission form. However, you will need to re-submit details to the GLP website so it can be added to the CPD calendar on the GLP website. As long as the course hasn’t been submitted for invoicing, isn’t in moderation and hasn’t been cancelled, this can be done by logging into your provider account, clicking on ‘My courses’ and clicking ‘Duplicate’ on the course you wish to run again.

Who can see the information I submit in the criteria form (word submission form)?

The information will only be seen by members of the Development Education Consortium who administer the GLP for the purposes of approving and advertising your course. It may also be used for reporting and monitoring purposes, which could mean that the information is seen by DFID.

Do all schools have access to e-credits?

All state-funded schools who teach at either Key Stage 2 or Key Stage 3 have access to e-credits once they have completed their Whole School Audit (WSA). Independent schools, infant schools and sixth form colleges are not eligible for e-credits. When booking attendees on to your course, only those school who have completed their WSA appear in the list of schools in the Courses part of the site.

Can I also charge other people to go on the course, as well as those with e-credits?

Yes, this is fine.

Has the GLP set a fee for provision?

No, providers decide how much they wish to charge.

What happens if my course is worth more than £500? Is there a way that the school can cover the difference?

Courses should ideally be £500 or less, as we do not want schools to be unable to access the course owing to lack of funds. However if schools do not have £500-worth of e-credits left they can choose to pay the difference themselves. If your course costs more then £500 you will need to explain the need for schools to make up the difference in the course information that is published on the CPD Calendar.

Can I offer the same course at different prices?

No, you cannot offer the same course at different prices (e.g. discounted prices) but you can offer the same course content in a variety of formats, such as a whole day, half day or twilight, and charge different amounts for these. If you wish to do this, you will need to upload the course multiple times to the website, once for each price option. This is simple to do; when you have uploaded a course and it has been approved, you can duplicate it and then edit the cost. 

How long are e-credits valid for? 

Partner Schools (excluding networks starting in January 2017) will have access to e-credits for the time when they are part of an Expert Centre network, plus an additional term after the twilight programme has ended. Any courses must be booked and attended during these five terms. Expert Centres (excluding networks starting in January 2017) will also continue to have access to their e-credits for one term after they have finished running the programme with their network.

As the programme comes to an end in 2017, Expert Centres and Partner Schools starting in January 2017 will have their e-credits valid for three terms, and must have booked and attended all courses by 22 December 2017.

What happens if a person books and then doesn’t turn up? Will I still get paid? 

Yes. GLP participants have the right to cancel their place up to five days in advance. If they cancel after this or are a ‘no show’ on the day you will still be paid for their place, provided you mark them as ‘Cancelled without notice’ on the online course attendees list.

How soon after a course runs will I get paid? 

Providers must invoice Pearson within 30 days of a course happening, but we recommend that you do this as soon as possible.  You will be paid 30 days from when Pearson receives the invoice.

Can providers in one part of the country offer CPD in another region?

Yes, providers can offer CPD to GLP Partner Schools from all over the country.

Providers might want to consider the effect on their costs and how that relates to the amount of e-credits on offer for schools.

Providers might want to liaise with providers in other regions to collaborate on provision, to franchise out provision to a more local provider or, if there are many providers offering similar provision in a region but a need for other courses, to develop new provision to fill that gap.

Can I find out what is being offered by other providers?

Anyone can see the information about CPD events advertised as part of the GLP, such as the course aims, date, location and cost. This information will be visible on the website.

In the future we may be able to share more detailed information about training that has been offered as part of the GLP, but this is obviously contingent on providers opting to share data about their courses.

We recommend that providers stay in contact with the Local Advisor for their part of the country in order to find out what schools are interested in and what others are offering. We also recommend that providers stay in contact with each other and work together to offer a range of provision. The programme should provide opportunities for collaboration and development of new ideas.

Can I find out what is in the Whole School Audits completed by each Partner School?

Providers will not be able to access the audits on the GLP website as there are data protection issues. However, a list of the questions asked as part of the audit are on the site for providers to view.

Can I offer a series of courses, some of which are accredited for the GLP and some of which are not?

Yes. It may well be that some sessions or workshops from a series that a school purchases are not all directly related to the aims of GLP and so will not be approved. Teachers will book those elements that are related to the aims of the GLP by using e-credits and then their schools will have to pay for the rest out of their own funds.

Can I develop completely new provision or does the programme only want to approve existing training?

Yes, please! The programme aims to improve the quality of development education and global learning within schools in England. CPD provision is an essential part of this. It is likely that there will be needs identified by schools for which there is currently no provision. This is therefore an opportunity for providers to think about what else they could offer. UCL IOE is available to help providers develop new provision, if required.

Can I offer provision for teachers from different schools or must it be CPD for one school?

Both. The programme wants to allow as much flexibility as possible, whilst making sure that provision is of good quality and meets the aims of the GLP.

Can I offer tailored courses?

Yes, this is possible as long as your course meets the set GLP criteria. There is an option on the online submission form that allows you to tick that the Content focus of your course can be tailored. There is also space on the word submission form to specify that this is the type of provision on offer. Given that good CPD responds to the needs of teachers and schools this is an important part of CPD provision that the programme wishes to encourage.

Can I offer CPD to a network of schools who pool their e-credits?

Yes, you can.

Can I advertise my CPD provision as approved by the GLP?

Yes, as long as this is the case! Care needs to be taken to ensure that it is clear which training or courses from a provider are GLP approved and which are not. Providers might want to add information to their advertising that alerts teachers to the possibility of buying that provision with GLP e-credits.

Do I have to change my booking systems?

No, not necessarily. Teachers will be directed to providers to book CPD, who can use their normal methods for bookings. Providers will have to input to the GLP website the name, school and school email addresses of all participants using e-credits so they will need to ensure they collect this information.

Can I do my own evaluation of an event, as well as asking teachers to do the GLP evaluation?

Yes. Providers are likely to need to ask different questions from those asked in the GLP evaluation. Providers therefore need to explain this to participants in order to ensure that both evaluations are completed.

To help evaluate courses, we have put together an evaluation form for providers to hand out during their course. We are interested in receiving copies of your evaluations and ask that you submit copies of them with your invoices when you email them to glp@pearson.com

On the website feedback pages, what will participants be asked about my course?

Participants will be asked to rate your course out of four for the following categories:

  1. The training clearly linked to the aims of the GLP.
  2. The training met the stated objectives.
  3. The quality of training methods used was high.
  4. I expect the training to have a significant impact on my classroom practice.
  5. The training was good value for e-credits. 
  6. There were effective processes for course booking and communications.
  7. I would recommend this course/provider to a colleague.

In addition, participants will have an opportunity to write any further comments.

Will I be able to see the feedback left by GLP participants?

Yes, this will be accessible on the website. There will also be a space for providers to respond to the feedback they have received. Feedback will be in the form of star ratings and comments. Comments can also be flagged as inappropriate. Providers can choose to receive an email notification whenever feedback is left about one of their courses.

Who else can see the feedback left by GLP participants?

Only GLP participants and the provider can see the feedback for an event. Participants will need to be logged onto the website in order to view details about events and feedback.

What if a participant leaves a negative comment about my training?

Inappropriate comments, for example, those containing negative personal comments or swearing, will not be published on the website. Comments giving valid negative feedback on a course will be published. Providers can flag comments they feel are inappropriate or unfair and respond to negative comments.

If I do not run the same course twice, what use is the feedback collected on it?

Feedback will be collated by providers, so teachers can see an average rating across all courses they have run. They can also view the feedback for individual courses, should they wish to see more detail.

What happens if we want to make a complaint about a school or teacher using e-credits?

Providers must handle any difficulties directly with the school.

Are consortium partners allowed to offer CPD courses too?

Yes, Development Education Consortium partners can submit courses for approval. However they are required to go through an approval process.

Isn’t this favouring the big players? Big providers can afford to pay upfront for the costs of a training event, and take the risk of no one booking but smaller organisations cannot afford these costs.

Smaller CPD providers could work together to spread the cost and risk of running events. You can also offer to run training in schools, cutting the costs of booking event spaces. 

Do I need to submit course materials, in order for the course to be approved?

No, unless you wish to work with the UCL Institute of Education to develop your CPD offer.

My organisation has a provider profile but the person who knew all the details has now left, how can I log on to the website?

If you email cpd@think-global.org.uk, explain your situation and give the previous account holders name and the organisation, we will be able to arrange a new login.